They said ‘yes’ to the dress, they got headaches instead after the Mason bridal shop closed

MASON, Mich. (WILX) — Many brides-to-be in Mid-Michigan wonder if their dresses will be ready in time for their wedding.

That’s because Alterations Unlimited at Mason suddenly closed shop with many unfinished dresses.

The brides News 10 spoke to are stressed, even after taking their dresses out of the shop on Thursday afternoon, as they now have to find someone else to have their dresses made in time for the wedding.

“I paid her for all the modifications and I don’t think I’m going to get that money back. So yeah, I feel like I was scammed,” Rebekah Giggy said.

Giggy is one of many brides who were able to pick up their dress from Alterations Unlimited on Thursday. With her wedding a month away, she was supposed to pick it up on Tuesday

“She wasn’t there, the building was locked, not responding to phone calls, texts, whatever,” Giggy said.

It’s Alterations Unlimited Day published on facebook it was closing for good.

Giggy said she paid over $1600 for the edits that weren’t even done.

“Now I have the stress of finding someone else to finish it,” Giggy said.

She’s not the only one.

“It’s almost completely incomplete. Most of the work that I paid for in advance doesn’t get done,” Taylor Meck said.

Meck already paid $900 before getting her unfinished dress back.

She is getting married in October. Even if she has to find another store, she is happy to find her dress.

“I feel like I can breathe again, so that’s cool,” Meck said.

Alterations Unlimited has a “D+” rating with the Better Business Bureau, which said it was getting such complaints more often.

“It is important to note that if a business does not file for bankruptcy, it is legally obligated to provide your service to you or deliver your item to you,” said Ashley Gibbard, spokesperson for the Better Business Bureau.

Giggy said she learned a lot while looking for a new seamstress.

“To not make full payment, especially with the next person. If I tell them my story, I feel like they’ll understand,” Giggy said.

Alterations Unlimited moved from Brighton to Mason a few months ago. The landlord told News 10 that the business was already behind on rent and was being officially evicted.

News 10 tried to contact the owner but could not. However, relatives of the owner said they called everyone who had dresses in the shop to make arrangements to collect them.

If you have a complaint against a business, you can report it to Attorney General’s Office and the Better Business Bureau.


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